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Patient Notification System

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Code: #26332

The Patient Notification module promotes automated patient communication by e-mail and SMS not only BEFORE but also AFTER the practice visit.

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Minimize missed Appointments
According to studies, 5-15% of patients do not make appointments in doctor’s surgeries.

The reason for this is that the examination appointments are arranged weeks in advance and are simply forgotten by the patients. This results in idle time, which affects the operating costs and ultimately the profitability of a practice.

Support in building up your practice reputation
Patients use various online assessment portals when selecting their specialist and also assess the quality of the doctor from the Google ranking.

The person at the top of Google’s search results page is usually called first.

BEFORE THE PRACTICE VISIT:
Effective appointment management
The Patient Notification module helps you minimize downtime by automatically sending appointment notifications to your patients BEFORE the practice visit.

FUNCTIONS
- Appointment confirmation
- Date changes
- Deadline reminder
- Sending calendar entries
- Individual design of messages via templates for each Message type and location
- Notification/confirmation of appointment changes
- Appointment notifications can be set at patient and room level
- Status overview of sent messages in the RIS communication hub

AFTER THE PRACTICE VISIT:
Practice evaluation by patients
Digital change offers a wide range of communication options and makes it easier to stay in touch with patients. The Patient Notification module has been enhanced with the following functions and also enables communication AFTER the practice visit.

FUNCTIONS
- Thank patients for their visit to the practice
- Ask patients for a rating

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