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booking4med - Online Appointment Booking System

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Code: #26331

Supplier: Medavis GmbH

booking4med - Online Appointment Booking System.

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  • With medavis booking4med you offer your patients and referrers the possibility to book appointments online via your website at any time. Once integrated and set up on your website, the solution works autonomously.
     
    booking4med is characterized by deep integration in your medavis RIS. Online bookings are automatically reserved in the medavis RIS scheduler. There will be no overlap with the appointments made via telephone. Both processes can be offered in parallel without double bookings.
     
    booking4med takes over already configured master data and settings from your RIS and integrates seamlessly into the existing radiological processes. There is no need for hardware procurement or further IT adjustments for your radiology department. The hosting of booking4med is provided by medavis GmbH.
     
    Expanded Range of Functions
    Patients and referring physicians can upload documents when booking appointments online, e.g. referral slips,laboratory results or previous reports. All documents are automatically available in RIS once online booking is complete. This means that more precise data is available in the radiology department before the appointment for plausibility checks of the booked appointments and for preparing more complex examinations. Incorrect bookings can thus be corrected at an early stage, subsequent adjustments are no longer necessary, and forgotten paper documents on the day of the appointment no longer delay the process.
     
    With the new comprehensive set of rules, the number of bookable examinations for patients per quarter can be configured. One setting in RIS is all that is needed and the rules are applied both for online appointment booking and telephone booking. If patients repeatedly book an examination online in a quarter, the data is first compared with the data in RIS. In case of multiple bookings, messages and alternative appointment suggestions appear for the next quarter. Similar messages also effectively support the registration staff on the telephone.
     
    Online Appointment Booking Now Available for Referring Physicians
    Referring physicians receive their own password-protected access to booking4med, with which they can conveniently make appointments for their patients and upload all corresponding documents in one step. Urgent appointments are also taken into account in the booking process.
     
    You can determine availabilities for your referring physicians in your medavis RIS. These appointment slots are then displayed exclusively in booking4med for your registered referrers.

  • Innovative Functions
    Complete integration into your medavis RIS workflow
    - Online appointments automatically appear in your RIS scheduler
    - Master data are automatically transferred
    - Integration of all your locations
    - Easy integration into your website
     
    Sophisticated booking process for patients and referring phycisians
    - Booking in four simple steps
    - Document upload during the booking process
    - Booking forms, questions and instructions in different languages
     
    Set of rules with extensive configuration options
    - Exclusive reservation of timeslots for selected referrers
    - Number of bookable examinations for patients per quarter
    - Possible time slots for online cancellations
    - Exam-specific questions and instructions
    - Booking form design can be personalized
    - Editable insurance types, comprehensive examination designations, etc.
     
    High Protection of Your Patient Data
    The protection of patient data is a primary component in the booking4med development process. Using OWASP methods, medavis has succeeded in achieving a high level of security in its web applications. This was verified and certified by an external and accredited service provider through penetration tests.
    - Server location is Germany
    - Certified security after extensive penetration tests by USD AG
    - Certified information security management system in compliance with ISO-27001
    - Minimalist handling of patient data. The data exists in booking4med only during the booking process. As soon as an appointment has been confirmed or the booking is cancelled, the data is deleted.
    - All communication is encrypted via TLS.
    - All requests and transactions are retrieved by medavis RIS. From the point of view of radiology, no incoming connections from outside are necessary.

  • Benefits for Radiologists
    - Less time spent for phone appointments
    - Deep RIS integration without interfaces to 3rd party systems
    - Transmission of entered data to medavis RIS
    - No data loss or errors due to manual transmission
    - Fewer phone requests due to precise online queries
    - Faster patient registration
    - Better overview of booked appointments and capacity utilization
    - Higher referral loyalty
    - Data protection compliant storage on German servers
     
    Benefits for Patients and Referrers
    - Online appointment booking around the clock, 7 days a week
    - Independent of opening hours and telephone waiting loops
    - Easy and fast handling
    - No storage of patient data on the internet
    - booking4med is available in 8 different languages
    - Direct transfer of booked appointments to the personal calendar
    - Appointment confirmations and appointment reminders via SMS/e-mail
    - Referrers can offer patients a complete treatment package

 

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