Experience total supply chain traceability
Track every stock movement from purchase to warehouse bin to sales order. Trace items by batches, serial numbers, lots and expiry dates from anywhere in your supply chain. Sell the old batches first by using automatic FIFO and ensure goods are consistently available at the right time and place. The tightly integrated Order Management module ensures that the right product is delivered to the customer, on time.
Enhance scalability with automated warehouse operations
Use automation to handle high-volume transactions seamlessly and orchestrate inbound and outbound processing. Set up a full material flow system to facilitate automated storage and retrieval functions, inventory storage location suggestions as well as warehouse space utilization and optimization.
By automating some of the processes in your warehouse you will eliminate redundant manual processes and optimize inventory tracking, cross-docking, pick and put-away operations, multichannel fulfilment, distribution operations and more.
Manage your customers better
- Customer Contact History
Maintain a complete and clear view of all interactions with your customer. Gain meaningful insights such as: who was contacted, when and where the contact was done, what was the result of the interaction, and more.
- Customer Request Management
Let customers contact your customer management through various channels, irrespective of the location of registration. All customer requests will be categorized in order to receive a customer analytics.
- Customer Warranty Management
Central warranty tracking and service center based on actual purchase by the customer.
- Customer Analytics
Gain in-depth insights using various pre-defined customer management reports or easily create a custom reports to suit your specific business needs.
Track your sales and growth in real time
Detailed business reports help you analyze and gain insight into your products, orders, payments, inventory, supply chain and more. In this way you are going to be able to make better decisions about the right portfolio of products, analyze customer behaviors and stock levels, seasons and more. Have a real time control of your business and make more accurate forecasts.